Fixi Team replaces the WhatsApp threads, Excel schedules and paper job cards: AMC packages, auto-scheduled visits, an offline-first technician app, SLA-tracked incidents, and VAT invoicing — one system, end to end.
Sell Silver, Gold or Platinum AMC packages and the visit plan generates on activation — every preventive visit lands on the dispatch board weeks ahead, with the exact filters and membranes due at each one. Renewal offers fire at T-60, T-30 and T-7.
Technicians run the whole visit on their phone — geofenced check-in, guided checklists with red-line readings, barcode part scans, customer signature — and everything queues offline and syncs exactly once when the signal returns.
Visits close into draft tax invoices with gapless numbering and 5% VAT itemised. Cash collections hit a per-technician ledger with a hard cap and end-of-day variance checks; card payments run on your own Stripe. Your accountant will smile.
CUSTOMERS NEVER INSTALL ANYTHING — EVERY TOUCHPOINT IS A WHATSAPP MESSAGE, EMAIL OR CALL, PREPARED BY THE SYSTEM AND SENT BY YOUR TEAM.
The back office: live dispatch board, contracts & renewals, approvals, review queue, incidents with SLA clocks, inventory, invoicing and cash reconciliation. Works in any modern browser — nothing to install.
Today's route, checklists, part scans, sign-off and cash — fully offline-capable. Technicians are invited by their manager from the console's onboarding flow; the QR in the onboarding pack binds the device.
PILOT PHASE: INSTALLED BY THE FIXI TEAM ONBOARDING PACK