RECURRING-MAINTENANCE OPERATING SYSTEM · UAE

Maintenance contracts, run properly.

Fixi Team replaces the WhatsApp threads, Excel schedules and paper job cards: AMC packages, auto-scheduled visits, an offline-first technician app, SLA-tracked incidents, and VAT invoicing — one system, end to end.

● LIVE  ZERO MISSED CONTRACT VISITS · EVERY PART TRACED · EVERY DIRHAM RECONCILED
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One system for the whole operation

FT

Contracts that schedule themselves

Sell Silver, Gold or Platinum AMC packages and the visit plan generates on activation — every preventive visit lands on the dispatch board weeks ahead, with the exact filters and membranes due at each one. Renewal offers fire at T-60, T-30 and T-7.

AUTO-SCHEDULINGVISIT LEDGERRENEWALS

Field work that survives basements

Technicians run the whole visit on their phone — geofenced check-in, guided checklists with red-line readings, barcode part scans, customer signature — and everything queues offline and syncs exactly once when the signal returns.

OFFLINE-FIRSTSLA TIMERSPART TRACE
AED

Money that reconciles itself

Visits close into draft tax invoices with gapless numbering and 5% VAT itemised. Cash collections hit a per-technician ledger with a hard cap and end-of-day variance checks; card payments run on your own Stripe. Your accountant will smile.

UAE VATCASH LEDGERSTRIPE-READY
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How a visit runs

CONTRACT
Package sold
Activation builds the full visit plan; entitlements and consumables per visit are locked to the version sold.
DISPATCH
Board assigns
Zone, skill and load ranking suggest the technician; capacity, permits and published checklists gate the send.
FIELD
Visit executed
Geofenced check-in, checklist with amber/red rules, scanned parts, extra work approved by the customer on-device.
CLOSE
Signed & reported
Signature or OTP closes the visit; an immutable PDF service report is ready to share in seconds.
CASH
Invoiced & paid
Chargeables flow to a draft tax invoice; pay link, cash or transfer — recorded by your staff, reconciled nightly.

CUSTOMERS NEVER INSTALL ANYTHING — EVERY TOUCHPOINT IS A WHATSAPP MESSAGE, EMAIL OR CALL, PREPARED BY THE SYSTEM AND SENT BY YOUR TEAM.

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Portal access

DISPATCHERS · OPS · FINANCE · STOREKEEPERS · QA · ADMIN

Ops Console

The back office: live dispatch board, contracts & renewals, approvals, review queue, incidents with SLA clocks, inventory, invoicing and cash reconciliation. Works in any modern browser — nothing to install.

FIELD TECHNICIANS · iOS & ANDROID

Field App

Today's route, checklists, part scans, sign-off and cash — fully offline-capable. Technicians are invited by their manager from the console's onboarding flow; the QR in the onboarding pack binds the device.

APP STORE — COMING SOON ▶ GOOGLE PLAY — COMING SOON

PILOT PHASE: INSTALLED BY THE FIXI TEAM ONBOARDING PACK